Introduction

This Privacy Policy explains how FC Solutions Limited, a company incorporated in the Isle of Man, collects, uses, stores, and protects personal data when you visit our website or interact with us.

FC Solutions Limited acts as a Data Controller for personal data processed in connection with our services. We comply with:

EU General Data Protection Regulation (GDPR)
Isle of Man Data Protection Act 2018
Any other applicable data protection laws

By using our website or communicating with us, you agree to the practices described in this policy.

Information We Collect

1. Information you provide directly

Name
Email address
Phone number
Company details (if applicable)
Any information you send us through forms or email

2. Automatically collected data (Cookies & Analytics)

IP address
Device information
Browser type
Pages visited and time spent
Referring website

Cookies are used only after obtaining your consent (except strictly necessary cookies).

How We Use Your Information

To operate and maintain our website
To communicate with you and respond to inquiries
To provide services you requested
To maintain internal records and security logs
To comply with legal obligations
To improve our website and services

Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

Consent — for marketing and optional cookies
Contractual necessity — to provide services you request
Legal obligation — for compliance with applicable laws
Legitimate interest — to operate our business securely and efficiently

Data Sharing & Third Parties

FC Solutions Limited does not sell personal information to any third party.

We may share information only with:

Service providers (hosting, email services, security monitoring)
Legal authorities when required by law

All third-party providers are bound by strict confidentiality and GDPR-compliant agreements.

Data Security

We implement appropriate technical and organisational measures to protect your data, including:

Encryption
Secure servers
Access control and authentication
Continuous security monitoring

Data Retention

We retain personal data only as long as necessary for the purposes described above:

Data Type	Retention Period	Purpose
Contact inquiries	36 months	Customer support & service history
Analytics data	26 months	Website performance
Legal/financial records	7 years	Accounting and compliance

Your GDPR Rights

You have the following rights regarding your personal data:

Right to access
Right to rectification
Right to erasure
Right to restrict processing
Right to object
Right to data portability
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority

To exercise any rights, email us at: privacy@fcsolutions.com

International Data Transfers

Some data may be processed outside the European Economic Area (EEA). When this occurs, we use GDPR-approved safeguards such as:

Standard Contractual Clauses (SCCs)
GDPR-compliant processors

Cookies

Our website uses cookies for the following categories:

Essential cookies — required for website function
Analytics cookies — optional, loaded only after consent
Preference cookies

You can manage or withdraw your cookie consent at any time.

EU Representative (GDPR Article 27)

As FC Solutions Limited is established outside the EU, we have appointed an EU Representative:

EU Representative: [Add Name]
Address: [Add EU Address]
Email: [Add Email]

If you don’t have one yet, tell me and I will propose compliant options.

Changes to This Privacy Policy

We may update this policy when required. The latest version will always appear on this page.

Contact Us

For privacy-related inquiries, contact:

Company: FC Solutions Limited
Email: privacy@fcsolutions.com
Address: Isle of Man (Exact registered office address here)